GalyctMSP

Galyct Academy

Train, certify, keep skills current.

Each certification starts with mandatory online training, in short modules with progress tracking and quizzes, followed by a demanding final exam.

The four certifications

One certification per service family.

A person holding all four certifications, currently valid, is "fully Galyct certified". That is what counts for the Certified and Strategic levels.

Official Certified Operator badge

Certified Operator

Posture management, action plans and remediation, vulnerabilities, backup and endpoint protection, reporting.

Official Certified Administrator badge

Certified Administrator

Galyct Pro deployment, onboarding, configuration, users and rights, connectors, day-to-day administration.

Official Certified Incident Operator badge

Certified Incident Operator

Incident qualification, handling and follow-up, playbooks, crisis coordination, timeline, report, escalation.

Official Certified GRC Consultant badge

Certified GRC Consultant

Governance, risk analysis, compliance, GDPR and DPO, virtual CISO, continuity, suppliers, audits.

The exam

Demanding, without intrusive proctoring.

RuleWhat applies
AccessTraining is mandatory before the exam.
Questions50, drawn at random from a question bank.
Pass markAt least 90%, meaning at least 45 correct answers out of 50.
Time per question60 seconds for direct knowledge, 90 seconds for application, 120 seconds for a mini case.
Attempts3 at most, with at least 24 hours between attempts.
After 3 failuresFull retraining before any new attempt.
BreakAn optional 5-minute break after 45 minutes, only between two questions.
Anti-fraudA light approach: no webcam, no heavy proctoring.

No correct answer and no missed question is ever revealed. The candidate gets an overall result, pass or fail, and the modules to review based on their gaps.

Validity and refresher

  • each certification is valid for 2 years;
  • refresher training opens automatically 90 days before expiry;
  • reminders at 90, 60, 30, 15 and 7 days;
  • renewal through refresher training and a quiz, without redoing the whole course.

After expiry

  • 30-day grace period: services already engaged continue, no new ones start;
  • then the certification expires and the partner's 90-day remediation period begins;
  • during those 90 days, a refresher and a quiz are enough to reactivate it.

Badges and verification

A badge you can verify with one scan.

  • digital certificate with a unique identifier, issue date and expiry date;
  • QR code built into the certificate;
  • public verification page: name, certification, company, status and dates, never the exam score;
  • individual and level badges in PNG and SVG, with their verification link;
  • on a level change, the previous badge is publicly revoked.
Official Certified Operator badge
Holder
First Last
Title
Certified Operator
Company
Partner name
Status
Valid
Issued
dd/mm/yyyy
Expires
dd/mm/yyyy + 2 years

Template of the verification page, with no real data.

Included seats

Academy seats included with your level.

Partner levelPeople includedBeyond
MSP Partner2as per your agreement
MSP Certified Partner5as per your agreement
MSP Strategic Partner10as per your agreement

The Academy opens with the sandbox.

Explore the tracks during the 15-day trial, then enrol your team.