Resources
Everything you need to sell and operate without reinventing the method.
The public resources explain the programme. Contractual documents, complete sales kits, editable templates and sensitive operating procedures are reserved for signed-in partners.
Public guides
To understand before you commit.
Understanding Galyct MSP
The operations layer, its three levels of view, what it does and what it does not do.
Getting started in 15 days
The sandbox, the roles to test, qualification, activation.
Understanding mandates
Expiry dates, revocation, read-only access after the mandate, transfer with no overlap.
Choosing a maturity pack
The assessment, the frameworks, the Essentiel, Renforcé or Complet recommendation.
How certifications work
Training, exam, validity, refresher training, verifiable badges.
PSA integration best practice
Which system is the source of truth for what, status mapping, conflicts and history.
Partner space
Reserved for signed-in partners.
Operating resources live in your space, always at the latest version.
- official service sheets;
- template sales proposals, with locked and customisable sections;
- client report templates;
- badge and brand guidelines;
- support and escalation procedures;
- up-to-date contractual documents.
Documents and versions
What is public, what gets signed.
| Document | Access | Role |
|---|---|---|
| Legal notice, privacy | public | Publisher, host, site data. |
| Sandbox terms | public, before registration | Framework for the 15 days and limitations. |
| Partner programme summary | public | Criteria and principles. |
| Partner contract | private, to be signed | Channel framework. |
| Mandate between provider and client | private, in the portal | Mandatory to access a client. |
| DPA and GDPR framework | on request, then signed | Subprocessing and responsibilities. |
| Badge and brand guidelines | public summary, private detail | Use of Galyct assets and mentions. |
| Support policy and SLA | public summary, contractual detail | Roles, hours, response times. |
| Mediation and appeal rules | public summary | Transparency on partner quality. |
What’s new
What changes in the programme, announced in advance.
Programme changes, new integrations, changes to key documents, Academy updates and major platform releases are published in the partner space. When a key document changes, you are asked to accept it again.
- platform release log;
- programme webinars;
- new integrations and status changes;
- new versions of documents to accept.
The best resource is still the platform itself.
Fifteen days in a sandbox, with the Academy open.