Resources
Everything you need to sell and operate without reinventing the method.
Public resources explain the program. Contract documents, full sales kits, editable templates and sensitive operating procedures are reserved for logged-in partners.
Public guides
To understand before you commit.
Understanding Galyct MSP
The operations layer, its three levels of reading, what it does and what it doesn't.
Getting started in 15 days
The sandbox, the roles to test, qualification, activation.
Understanding mandates
Expiry, revocation, read-only after mandate, transfer without overlap.
Choosing a maturity pack
The assessment, the frameworks, the Essential, Reinforced or Complete recommendation.
How certifications work
Training, exam, validity, refresher, verifiable badges.
PSA integration best practices
Which system is the source of truth for what, status mapping, conflicts and history.
Partner area
Reserved for logged-in partners.
Operating resources live in your area, always at their latest version.
- official service sheets;
- template commercial proposals, with locked and editable areas;
- client report templates;
- badge and brand charter;
- support and escalation procedures;
- up-to-date contract documents.
Documents and versions
What is public, what gets signed.
| Document | Access | Purpose |
|---|---|---|
| Legal notice, privacy | public | Publisher, host, site data. |
| Sandbox terms | public, before sign-up | Framework and limits of the 15 days. |
| Partner program summary | public | Criteria and principles. |
| Partner agreement | private, to sign | Channel framework. |
| Mandate between provider and client | private, in the portal | Required to access a client. |
| DPA and GDPR framework | on request, then signed | Subprocessing and responsibilities. |
| Badge and brand charter | public summary, private detail | Use of Galyct assets and mentions. |
| Support policy and SLAs | public summary, contractual detail | Roles, hours, response times. |
| Mediation and appeal rules | public summary | Transparency of partner quality. |
News
Changes to the program, announced.
Program changes, new integrations, changes to structuring documents, Academy updates and major platform releases are published in the partner area. When a structuring document changes, you are asked to accept the new version.
- platform release notes;
- program webinars;
- new integrations and status changes;
- new document versions to accept.
The best resource is still the platform itself.
Fifteen days of sandbox, with the Academy open.